Shipping policy

At Rove Lifestyle, we strive to provide reliable and transparent delivery of your order.

Our dedicated team works daily to optimize our processes in order to offer you the best possible service.


DELIVERY TIMES

Below you will find the average delivery time for all our packages:

Processing time: 1–3 business days (Mon–Fri)

Shipping time: 4–9 business days (Mon–Fri)

Shipping cost: Free

Total delivery time: approx. 5 to 12 business days


ORDER PROCESS

To protect your data and ensure smooth processing, we do not accept orders by phone. You can easily order online:

  1. Select the desired product and add it to your shopping cart.

  2. Log into your account or create a new one.

  3. Enter or confirm your shipping and payment information.

  4. Complete your order.


DELIVERY TIMES & SHIPPING COSTS

Country Processing time Shipping time Shipping cost
United Kingdom 1–3 business days (Mon–Fri) 4–9 business days (Mon–Fri) Free

Latest order time: 4:00 PM (GMT-05:00) Eastern-time (New York)
Total delivery time: approx. 5 to 12 business days


SHIPPING & TRACKING

Your order will be shipped via our reliable delivery partners:

DHL

FedEx

UPS

Once your order has been dispatched, you will receive a confirmation email with a tracking number that allows you to track your delivery status online.


IMPORTANT INFORMATION ABOUT YOUR ADDRESS

Please check your shipping address carefully. We do not take responsibility for packages that cannot be delivered due to incorrect address details.

In such cases, the purchase amount will be refunded minus the shipping costs.

For a new delivery, you must place a new order.


ADDRESS CHANGES AFTER ORDERING

Would you like to change your delivery address after placing your order?

Please contact us as soon as possible at:
info@rove-lifestyle.com

If your package has not yet been shipped, we can update the address.
If the package has already been shipped, an address change is unfortunately no longer possible.


CONTACT INFORMATION

Do you have any questions? Feel free to contact us:


Shop name: Rove Lifestyle

Telephone: +1 302-560-2166

E-Mail: info@rove-lifestyle.com


Business address:

112 Capitol Trail, Suite A1187, Newark, DE 19711, United States

Company name: HVK SERVICES LLC

 

We aim to respond to your email within 24 hours.


Customer service opening hours:

Monday to Friday: 9:00 AM – 8:00 PM

Saturday: 9:00 AM – 6:00 PM

(GMT-05:00) Eastern-time (New York)